Having a conversation beyond looks is very important as well. Soon after that match was sent out we received a chargeback notification from this clients credit card, which means it's in dispute. More importantly she was caring about my needs. You meet with a "sales person", but never with the actual match makers?
New Jersey Singles Response. Edward T. Anthony A. Sam S. Danielle C. Hedi G. Carol G. BBB Business Profiles may not be reproduced for sales or promotional purposes. I could not believe they found what I was looking for. Diane put this preference on sticky notes to go all over my profile. Contact Information. When you complain they send you a introduction with someone that clearly does't meet your criteria I cancelled my membership and took a "loss" on this investment Buyer beware: do not an agreement with this company, because they do not provide refunds!
The only time we ask, or mention, dating someone outside of anyones preferences is when we feel the match is exceptional and worth going outside someones preferences for.
I hope to receive a match of someone who I am attracted to who has similar interests. How can they match when they don't know you? They are a fraud.
The initial call was courteous and then the intake with Lauren was sincere and very thorough. We reached out to Ms. We also offered her as much complimentary hold time that she needed since she mentioned she was going thru some personal things.
When you do reach her, she tries to convince you of criteria you do not want. If your serious about finding companionship, New Jersey Singles is a great choice.
Sort By. Customer Review Rating. We can not match anyone and send anyone a match if they are in dispute with us and their credit card. They claimed they had a large database of men and yet did not produce.
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When considering complaint information, please take into the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the of complaints. After explaining to Susin I spent time with Lauren very specifically stating my criteria, she once again asked me to stray from my criteria and date someone more than 10 years older than me.
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I met with Lauren who promised they had a book of career men and then as soon as I spoke with Susin she said they in fact did NOT have those referrals. I tried to work with them, but they consistently paired me with dates who did not meet my criteria -- even after I reminded them of what I was looking for older, college-educated, and divorced with kids - not a laundry list!
I told the counselor, Diane that I would like to meet a man who is in the age range of years old and who is willing to have children with me. The match she is speaking about in this complaint has a very high position in education Principal with a masters degree, not at any time were we told not to match her with someone in the education field, and because of his very high position we felt it was a great referral.
I spent a lot of my valuable time meeting with Lauren.
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I am a 38 year old female, multiple cancer and other medical issues survivor. Months go by without any communication, but they claim they have "thousands" of singles. She said by doing this, it is imperative. BBB Business Profiles are provided solely to assist you in exercising your own best judgment.
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I rate NJ Singles with a zero star. N Berrian. Thank you very much.
We are sorry to hear that Ms. We, New Jersey Singles, are not a fraud. We will be reaching out to Ms. We appreciate this feedback and hope this will help us resolve this matter with her. We have been in business for over 30 years and have had many happy couples meet thru us, and have had many marriages.
The staff is very Professional, attentive and truly cares about finding the best match for you!
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New Jersey Singles is a excellent dating service. Unfortunately this browser is not supported. Customer Reviews. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. My hope is to find someone that I share similar interests as well as someone who I am attracted to. Within minutes of meeting the referral it was evident that he did not meet my criteria and yet when I spoke with NJ singles they acted surprised.
It's a great concept, but unfortunately, they're getting their butts kicked by online services that are a fraction of the cost. As a matter of policy, BBB does not endorse any product, service or business.
They need to do something to regain any prestige there was with having a matchmaker or they'll be out of business soon. I am very disappointed in the way this service takes advantage of women and they have absolutely no conscious.
NJ single has kept me in mind beyond my initial agreement. That is what the service business is all about! The whole match has not occurred but they consistently try to find someone for me.
In fact, Diane even said that I wasn't asking for much and she had a good feeling for me. I have read and agree to the Customer Review Submission Terms. Add your review. Referrals do not meet the criteria. Susin is aggressive, unprofessional and almost impossible to reach.
NJ Singles is the worst investment I have ever made!
Armed with apps and too many choices, today’s singles try to rewrite the rules of courtship. (but then, don’t we all?)
Anytime I call for her she always takes my call. I learned this the hard way after 4 failed dates. For example, I was very specific I did not want to date someone in education with a typical schedule and yet the referral told me he works and has even more reduced hours in the summer because he's in education. Reasons for BBB Rating. She did not have to meet this person if she did not want to, but most clients like us to mention it to them just in case they want to open up on their preferences and because they trust our judgement. I understand the service business very well and sometimes a match won't happen on your first referral it is a s driven business.
However, it does not give that option.
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BBB Business Profiles generally cover a three-year reporting period. What do you think?
Get Directions. They have made a positive effort to match me with women that I can try to make a match with based on my interests.
This is one of the worst and most deceptive companies I have ever worked with. Jane was extremely professional as my matchmaker and still is. I agree with BBB's assessment of an "F" rating. I paid for a service, but I have to be the initiator to receive my next introduction.