Professional and amazing service is what I experienced from you guys. Shoutout to Jarell! When we sent an inquiry to Mazda Elk Grove, Nick immediately responded and said he would send us a video of the 2 CX-9 units we were interested in.
Thank you guys for making this happen for me. Thanks Elk Grove for helping me buy the exact car I wanted that fit my budget! Before we arrived, he worked with us on the price of the car and helped us complete much of the paperwork.
Enjoyed every every moment. Also, Taylor was awesome and explained everything that I needed to know. But, I think Mazda is my new go to car. I came back 2 days later and bought my CX-5 from him! He did so promptly with a brief message to reach out if we needed anything else. The whole team was awesome very professional. Thank you mazda elk Grove team for pulling off the impossible. Mazda of Elk Grove never disappoints every time we purchase a vehicle from them. Overall great experience and would highly ecommend him!
He helped us find what we needed and walked us through the tech, the engine, the interior and Elk Grove Mazda's polices. Jarell was so respectful and helpful from the moment I met him. He was the first salesman we met that we could ask questions and he knew what they we were talking about. We love our salesman Matt Heidrich! He goes above and beyond!
Give him a raise! Jon was kind, knowledgeable and very helpful throughout the process. No pressure, no confusion, everything was clear. He was very friendly and willing to answer all the questions that we have. Great service, and a great car too! Ethan and Jarell both helped me throughout my purchase - very Professional and helpful- took care of every possible concern and question.
I would like to thank Nick Ishihara for his kindness and understanding after our car was totaled. Very friendly, dedicated and experienced workers. Good customer service, friendly employees. Eric and the team at Elk Grove Mazda were a pleasure to work with! Every person made sure I was taken care of and understood everything that was happening. It was great to work with Nick.
From the engine to the interior, from the technology to the financing and service. With close to no money down!!! Amazing service and advisors! Jon was very professional and thorough.
Overall we had a great time. Oh man thank you for going beyond your service the day that I bought the car from your dealership. Most friendly and comfortable dealership I've ever been to. Helpful, good, nice, extremely helpful, extremely good, extremely nice. Garrett took really good care of me and went above beyond! We will be back for our next car for sure. I recommend my friends and family to get their service. He helped me purchase my first car 3 years ago and he has helped me again to upgrade my car. And thank you to Taylor for making the paper ing process quick and easy.
We had to wait until our funds came through but after shopping over a month and meeting many sales people Nick shown above them all. Eric answered every question I had and was absolutely awesome to work with! Read at DealerRater. Thank you truly - you deserve recognition beyond words! I highly recommend Eric and his team and look forward to going back to Elk Grove Mazda in the future.
Welcome to the sacramento patch daily newsletter for everything happening wednesday august 11th, in the river city.
By far the best business experience I've had to date. He addressed our questions and requests very well. Our experience was overall positive. So, we started shopping.
The finance department, too, did everything they could to make this a seamless transaction. My experience at Mazda of Elk Grove was really good too, would highly recommend them. Thank you!!! He was wonderful and walked us around and talked about the cars he had to offer. Not only are they willing to help, but they are genuine human beings who have your best interest at heart. When we finally got our pay out for our car He has so much information and lots of experience with the car industry. It was great to have you alongside to answer all our questions in prompt and professional manner,!
Great hospitality from the moment I walked in the door, not at all a stressful experience, gave me top dollar for my trade in, my salesman Jarrell helped me learn all the features of my new car; which I love. Love my Miata!
Garrett at Mazda of Elk Grove was amazing. Every staff member at the dealership was very friendly and accommodating. I am thrilled with both my purchase and my car buying experience. Rare in We had to wait for a month before our car was totaled. Our experience at Elk Grove Mazda was absolutely amazing. Delivery was smooth and everything was explained. Jon was great throughout the process and even delivered our car to us a miles from the dealership.
Cyole went above and beyond to help me purchase my dream vehicle from across the country. Super nice customer service!
We let him know that we would get back to him after we did some shopping around. I want to say a very special thank you to Garrett and Ratish. David was really helpful and patient throughout my car buying process. Great service and excellent experience.
You are the best! Thank you to both of you for helping me purchase my car; especially addressing my concerns!
We are so thankful for the kind and helpful staff. Every car buying experience should be like this one. He was able to show me many options and then figured out if they were in my range. Garrett helped me a year ago on getting a lease and now he helped me get a lower car note and to moved over to financing my car. We enjoyed your exceptional experience to find the vehicle we love!
There we no surprises or unexpected changes when we arrived. It was smooth, efficient and no stress. Words are barely sufficient to explain the exemplary business of Mazda Elk Grove. We met Nick Ishihara.
I was a Nissan owner for over 20 years. Really appreciate their service and experience. It is a beautiful place to shop and all the employees seemed like they liked working there. What a pleasant visit. The easiest, most pleasant experience anyone could ask for. Not only did Nick show me several options, but was greatly knowledgeable, easy going, patient and overall kind.
This is my second purchase at this very location because of the ease, and knowledge but most importantly the customer service. The whole process was very easy and low stress. I was dreading the car-buying process but Eric made it fast, easy, and fair.