In general information is retained for seven years from the date it was last used.
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If it is reasonable and practicable we will only collect your personal information from you. Your personal information is generally held in client files or a computer database. This policy was last updated 15 July The privacy of your personal information has always been important to us at Collins SBA. In addition to complying with existing laws that govern confidential information that you provide to us, we are also required to comply with the Privacy Act and the Australian Privacy Principles.
If you believe that any of the personal information that we hold is not accurate, complete or up to date please see our details below and provide us with evidence that it is not accurate, complete and up-to-date.
If we do not collect the information we require then we may be unable to provide you with the services you have requested. If you provide us with your TFN we will only disclose it to the ATO and we will only do so when necessary to conduct your affairs. We refer to an individual as you. If we agree that the personal information requires correcting, we will take reasonable steps to do so.
Some of the measures that we have adopted are having facilities for the secure storage of personal information, having secure offices and access controls for our computer systems. We endeavor to take reasonable steps to ensure that the personal Collins that we collect, use or disclose is accurate, complete and up to date. We will seek to ensure that we take reasonable steps to ensure that the personal information that we hold is protected from misuse and loss and from unauthorised access, modification and disclosure.
Collins SBA is committed to ensuring your privacy is protected. Therefore, we collect personal information for the purposes of:. From Februarythe Date Act includes a new Notifiable Data Breaches NDB scheme which requires us to notify you and the Office of the Australian Information Commissioner OAIC of certain data breaches you recommend steps you can take to limit the impacts of a breach for example, a password change.
We may also disclose information to your representatives or service providers such as your ant, solicitor, tax agent, stockbroker or bank; government authorities, professional organisations, auditors, insurers and other organisations when required by law; and organisations that you have consented to your personal information being disclosed to. This is subject to exceptions allowed by law such as where providing you with access would have an unreasonable impact upon the privacy of others.
We may charge you a reasonable fee to access that information, for example to recover the costs of photocopying or if we have to spend a ificant amount of time to provide you with access. This policy explains how we comply with the Privacy Act when collecting, using, disclosing, storing and destroying your would information.
In some circumstances we will store hard copy originals or return them to you. Please be aware that sending personal information by or through our website may not be secure.
We may also use your personal information for related purposes which you would reasonably expect. Personal information may include sensitive information about the individual such as racial or ethnic origin, political opinions, membership of a political association, religious beliefs or affiliations, philosophical beliefs, membership of a professional or trade association, membership of a trade union, sexual orientation or practices, criminal record, health, genetic or biometric information.
In addition to this policy, we are required to comply with a range of laws and professional standards relating to confidentiality and privacy for our clients. Generally, your personal information will be collected when you meet with your adviser in person, provide your adviser with information over the telephone or with written material.
Definition of 'date'
You are not obliged to provide this information and were it reasonably required from you, we expect and assume that you have their consent to provide this information. The extent of the information requested, how we use it and its disclosure are determined by our obligations, the obligations of entities that provide services to us and product issuers under financial services laws, taxation laws, superannuation laws and Anti-Money laundering and Counter-Terrorism Financing Act. Some laws require us to collect information about and verify your identity before we provide services to you.
If you do not allow us to collect all of the personal information we reasonably request, we may not be able to deliver those products or services to you. If we sell, finance or restructure all or part of our business we may disclose your personal information to other organisations for that purpose, including as part of due diligence, sale of assets or transfer of customers.
We may store your information in the cloud or other types of networked or electronic storage. It also explains how you can access or correct personal information we hold about you and what you can do if you think your privacy has been interfered with. Failing to quote your TFN may prevent us from providing you with all the services you have requested.
We may need to collect personal information from third parties, such as your ant or publicly available sources where it is unreasonable or impractical to collect it from you directly, or where we have your consent. We will try to resolve all requests within 14 days of receipt of your written request or 30 days where the matter is more complicated.
We may be required to request your Tax File. We will also take reasonable steps to destroy or permanently de-identify personal information that we no longer need for any purpose for which may be used or disclosed under the Australian Privacy Principles. The personal information collected may include sensitive information such as health information and memberships of professional or trade associations.
We will try to provide you with access to your personal information within 14 days of receipt of your written request for access or 30 days where responding to the request is more complicated.
We will seek to ensure that your personal information is not used or disclosed for any purpose other than: the primary purpose for which it was collected or a related secondary purpose; where you have consented to the use or disclosure; or in other circumstances where the Australian Privacy Principles authorise the use or disclosure for example, where disclosure is required by or authorised under law.
Where reasonably necessary for an approved purpose, we may disclose your personal information to: other financial advisers and organisations involved in providing the financial advice you have requested which may include ongoing service such as fund managers and paraplanners; brokers, insurance providers, superannuation trustees and product; financial institutions, organisations that assist us in operating our business such as those that provide administrative, financial, ing, insurance, research, legal, computer or other business services.
We will use and disclose your personal information for the purpose for which we collected it.
Sensitive information will be used and disclosed only for the purpose for which it was collected, a directly related secondary purpose, with your consent or as required or allowed by law. Certain information for example, information which may have a bearing on capital gains tax calculations may be kept indefinitely.
Overseas organisations may be required to disclose information we share with them under a foreign law.
Collectively and separately these entities are known as Collins SBA. These entities are related to each other within the meaning of the Corporations Act Cth. Throughout this policy we are referred to as Collins SBA, we or us. The lawin particular the FASEA Code of Ethics, requires that we act with integrity and in the best interests of our clients Standard 2that all advice and product recommendations must be in the best interests of our clients Standard 5 and that we must take into the broad effects arising from the client acting on our advice and actively consider the clients broader, long-term interests and likely circumstances Standard 6.
You can access mechanisms to enforce those schemes in those countries. Where we collect information about your family situation, such as information about your partner, dependents, beneficiaries, and children, we will only gather information necessary to provide you with the services requested. If you provide us with more information than we have requested we will destroy it unless it is necessary for our functions or activities.
Normally correspondence and documentation is scanned and stored in our computer system, with originals returned to you or destroyed. We will let you know what those consequences are when requesting the information. We may use your personal information for the purpose of direct marketing to you where you would reasonably expect this. We may need to verify your identity before providing access to your personal information.
To enable us to provide you with financial advice that is suitable for your investment objectives, financial situation and particular needs we need to collect and hold personal information about you. The NDB scheme requires us to notify about a data breach that is likely to result in serious harm to affected individuals. We only collect personal information that is necessary for our functions or activities. We will not charge a fee to correct that information. To request access please see our details below.
If we deny a request for access we will provide you with the reasons for this decision. We will take reasonable steps to ensure the information we use is accurate, up-to-date, complete and relevant, having regard to the reasons why it is being used. If your information is stored in this way, disclosures may occur to other countries.
There are exceptions where notification is not required. We collect personal information for the purposes of:.
You do not have to provide us with your TFN. However, quoting your TFN reduces the risk of administrative errors and having extra tax withheld. The type of information we collect will depend on the reason we are collecting your information but may include contact details, employment and educational history for prospective employees and financial details for prospective contractors.
You are not required to provide your Tax File to us, however there may be consequences for not doing so. To enable us to provide taxation, ing and lending services to you, we collect your personal information.
Your personal information may also be held in a secure archiving facility. For example, where we have already taken appropriate remedial action that removes the risk of serious harm to any individuals. In order to provide you with our services, we may share your information with IT service providers and subcontractors outside Australia.
This consent could be Collins, for example where we are would services to a family group and information about the whole family is collected from one individual. We may also disclose your information to others where we have your consent.
We normally make those disclosures on the basis of a reasonable belief that entities in those countries are subject to a law or binding scheme which protect your personal information in a way that, overall, is substantially similar to the way the Australian Privacy Principles protect your information. We will only collect sensitive information with your consent or where permitted by the Privacy Act. There may be consequences if you do not provide us with all information sought from you. If we do not correct your personal information, we will provide you with the reasons for not correcting your personal information.
Personal information is information or an opinion, about an identified individual, date an individual who can be reasonably identified from that information. Our contact details are included with all direct marketing materials. You can gain access to your personal information that we hold. We will ensure you are aware when we collect your personal information and the primary purpose of its collection.
If you believe that any personal information we hold about you has been impacted by a data breach, you can using the contact details below. If you are concerned about the security of sending information this way you should arrange alternative delivery of information, for example by registered post. The personal information that you collect about you will depend on the products or services that you apply for, or enquire about. If you do not wish to receive direct marketing materials from us or our clients you can opt-out by contacting us.
We will take reasonable steps to ensure the personal information we disclose to others is accurate, up-to-date, complete and relevant, having regard to the reasons why it is being disclosed. If we believe there has been a data breach that impacts your personal information and creates a likely risk of serious harm, we will notify you and the OAIC as soon as practicable and contact you about the nature of the breach, the steps we are taking and what you can do to reduce the impacts to your privacy.